Yes.  At the check out page, enter your address and when you click "Continue to Shipping Method", you will have the option to pay with a credit card.

All of our products are guaranteed 100% authentic.  We are an authorized retailer and purchase either from an authorized distributor that purchases directly from the manufacturer or directly from the manufacturer themselves.

Please contact us and we will let you know when your item will be back in stock and possibly make arrangements for you to place a back order.

Orders will ship within one business day barring any unforeseen circumstances (excludes Federal holidays and weekends).  Note:  Sample orders may take an additional day for processing as they are made to order.

NOTE:  Order fulfillment is currently delayed.  We are working to get back on track, but please know that your order will not ship within one business day.  We will remove this message once we are back on track.  For detailed information regarding your order, please contact us.  

We ship within one business day and use shipping services that generally take 2-5 business days (this applies to the USA only).  International shipping takes longer.  Note:  Decant orders may take an additional day for processing as they are decanted to order.

NOTE:  Order fulfillment is currently delayed.  We are working to get back on track, but please know that your order will not ship within one business day.  We will remove this message once we are back on track.  For detailed information regarding your order, please contact us.  

Yes.  Upon shipment, you will be notified by email or SMS with a tracking number for your order.

Please take photos of the outer package, the inside of the package and the contents in the package and contact us immediately.

Currently, we ship to the USA, Canada and other International locations upon request.  If you would like to discuss shipping to your country, please contact us and we will see if arrangements can be made.

We apologize that you are unhappy with your purchase, but we cannot re-sell an opened or used item.  We encourage you to buy a sample to test prior to making a blind buy purchase as we do not want you to be disappointed.  Please be sure about your choice prior to purchasing as we cannot be responsible for buyer's remorse.

Most products may be returned for a refund up to 30 days from the shipment date.  Decants and sample vials may not be returned. Return shipping costs must be paid by the customer.  To receive a full refund, the item must be unused, unopened and in its original and undamaged packaging (including unopened cellophane wrap where applicable).  Please contact us to receive return authorization and approval.  We encourage you to return the item carefully, so it is not damaged upon its return.  If an item is used or the packaging is damaged, we will only offer a 50% refund upon receipt of the item.

Yes, you may purchase sample vials.  If the sample vial you want is not listed, please contact us.

A free sample vial is sent as a courtesy gift with every order.  When you place an order, if there is a particular sample vial you would like to try, please let us know at checkout (add a note to your order) or contact us in advance and we will try to accommodate your request.

Please contact us and let us know what purchase you are considering.  If we can, we will provide you with a discount code; however, please understand that we are a retail store, not a discount site.