All of our products are guaranteed 100% authentic. We are an authorized retailer and purchase either from an authorized distributor that purchases directly from the manufacturer or directly from the manufacturer themselves.
Orders will ship
within one business day barring any unforeseen circumstances (excludes Federal
holidays and weekends). Note: Sample orders may take an additional day for
processing as they are made to order.
We ship within one business day and use shipping services that generally take 2-5 business days (this applies to the USA only). International shipping takes longer. Note: Decant orders may take an additional day for processing as they are decanted to order.
Currently, we ship to the USA, Canada and other International locations upon request. If you would like to discuss shipping to your country, pleasecontact usand we will see if arrangements can be made.
We apologize that you are unhappy with your purchase, but we cannot re-sell an opened or used item. We encourage you to buy a sample to test prior to making a blind buy purchase as we do not want you to be disappointed. Please be sure about your choice prior to purchasing as we cannot be responsible for buyer's remorse.
may be returned for a refund up to 30 days from the shipment date. Decants
and sample vials may not be returned. Return shipping costs must be paid by the
customer. To receive a full refund, the item must be unused, unopened and
in its original and undamaged packaging (including unopened cellophane wrap
where applicable). Pleasecontact usto
receive return authorization and approval. We encourage you to return the
item carefully, so it is not damaged upon its return. If an item is used
or the packaging is damaged, we will only offer a 50% refund upon receipt of
Yes, you may purchase sample vials. If the sample vial you want is not listed,
please contact us.
A free sample vial is sent as a courtesy gift with every order. When you place an order, if there is a
particular sample vial you would like to try, please let us know at checkout
(add a note to your order) or contact us in advance and we will try to accommodate your request.