Current processing time is 3-5 *business days*. Processing time begins the first *business day* after your order is received. Orders will ship
within 3-5 *business days* barring any unforeseen circumstances (excludes Federal
holidays and weekends). Note: Sample orders may take an additional day for
processing as they are made to order.
Order Processing:Current processing time is 3-5 *business days*. Processing time begins the first *business day* after your order is received. Orders will ship within 3-5 *business days* barring any unforeseen circumstances (excludes Federal holidays and weekends). Note: Sample orders may take an additional *business day* for processing as they are made to order.
*Monday through Friday, excluding holidays*
Order Transit Time: We use shipping carriers that typically take 3-6 business days in transit (excludes Federal holidays and weekends). Shipping times noted on the checkout page are transit times only! Processing time is not included in the shipping carrier estimates (see below for processing times).
Currently, we ship to the USA, Canada and other International locations upon request. If you would like to discuss shipping to your country, pleasecontact usand we will see if arrangements can be made.
International shipping is currently suspended except for Canada.
Unfortunately, we've had several claims filed against us because of shipping
delays out of our control. Once the package leaves us, we have no control
over carrier delays due to the global pandemic. We apologize for the
inconvenience. If you would like us to ship to you and you are not in the
USA or Canada, please contact us privately
and we may be able to work something out.
We apologize that you are unhappy with your purchase, but we cannot re-sell an opened or used item. We encourage you to buy a sample to test prior to making a blind buy purchase as we do not want you to be disappointed. Please be sure about your choice prior to purchasing as we cannot be responsible for buyer's remorse.
may be returned for a refund up to 30 days from the shipment date. Decants
and sample vials may not be returned. Return shipping costs must be paid by the
customer. To receive a full refund, the item must be unused, unopened and
in its original and undamaged packaging (including unopened cellophane wrap
where applicable). Pleasecontact usto
receive return authorization and approval. We encourage you to return the
item carefully, so it is not damaged upon its return. If an item is used
or the packaging is damaged, we will only offer a 50% refund upon receipt of
Unless otherwise authorized in advance, returns will incur a 20% restocking fee.
All of our products are guaranteed 100% authentic. We are an authorized retailer and purchase either from an authorized distributor that purchases directly from the manufacturer or directly from the manufacturer themselves.
Please use the "Notify Me When Available" button below where it reads "Sold Out" on the item you would like. Click the "Notify Me When Available" button and you will see a drop down menu to choose the size. Choose your size and enter your mobile number or email address. Once you've entered this information, click "Notify Me When Available". When the item is back in stock, you will receive a notification.